Meandering Mind Systems’
Streamlined Systems Audit
Get the Action Plan for a smooth service delivery and impressive client experience, every time
Here’s what I know
about you…
You’re growing an incredible business with support offers you’re passionate about sharing with dream clients.
But you’re struggling to find your flow when it comes to supporting clients efficiently and consistently.
And there are changes and upgrades you’ve been meaning to make to your systems and processes —
but figuring out what you and your clients need (and how to build it) feels like a mystery that you simply don’t have the time, energy, and headspace to sit down and solve.
Every time you try to figure out your systems, you’re left with more questions and concerns than answers.
You’re constantly researching different tools and trying to compare features and pricing,
watching tutorials to learn how to set up the automations that you know would make your life so much easier,
and putting off mapping out the exact process for the service delivery of your packages,
because it feels easier to just keep winging it every time you sign a client.
You know it’s time to lock in your plan of action and start making those systems upgrades that are going to make your life easier and keep your clients happier.
You just need the starting point —
a roadmap to get the ball rolling in the right direction!
Streamlined Systems Audit
Get the Action Plan for a smooth service delivery and impressive client experience, every time.
Investment starts at £200
Pricing quick guide:
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A thorough review and analysis of how your packages work, from enquiry to offboarding (or re-sign!)
Price per package Audit: £200
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Get my eyes and feedback on all your resources connected to the support package we’re auditing.
Email templates, feedback forms and onboarding questionnaires, proposals, enquiry forms — I’ll audit unlimited assets connected to a package…
For £150 per package audited.
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Want to add on a 90 minute strategy call?
Sounds like you need a Systems Strategy Sesion!Need some extra support and guidance with implementing your Audit Action Plan?
Team up with me for 6 weeks of done-with-you implementation support in a Systems Strategy Intensive.
How does the Audit work?
Booking
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Select the number of services (up to 3 at a time) you’d like me to audit.
You can also upgrade to include analysis of an unlimited number of resources connected to the service(s) we’re auditing. -
Audits are delivered asynchronously, you don’t need to be available on the date you choose — this is just your reserved space in my project calendar.
You’ll need to submit your pre-audit questionnaire 1 working day before your booked date, so be sure to take your own availability and capacity into account when choosing!
Delivery
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I’ll send you my signature deep dive questionnaire so we can get down to the nitty gritty of what’s causing you grief when it comes to client support and service delivery.
You’ll share details about how your service works, what you love, what drives you crazy, and the things you wish your systems could take care of for you — so I can figure out how we can make it happen! -
The beauty of the Audit is that you just need to answer a few questions and I take care of the rest!
All you need to do is keep your eyes on your inbox for your Audit report to arrive 📨👀
Implementation
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You’ll get all the info you need to streamline your service delivery, straight to your inbox, including:
Service delivery flowchart with feedback & suggestions
Video walkthrough of analysis and recommendations
Written Action Plan summarising improvements and steps for implementation
Recommendation of up to 3 tech stack set-ups to facilitate improvements (where suitable)
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Once you’ve received your Audit, you’re part of the Meandering Mind Family — which means you unlock special exclusive offers and prices!
That means if you need help with implementing my recommendations, you can easily get support from me to bring your Action Plan to life.
From extra strategy calls and DM support, to writing canned emails and improving forms and questionnaires, or even setting up new tools in your tech stack — your Audit can be just the beginning, if you want it to 😉
Included in your Audit:
For each service or support package you request an audit of, you’ll get:
Service delivery flowchart with feedback & suggestions
Video walkthrough of analysis and recommendations
Written Action Plan summarising improvements and steps for implementation
Recommendation of up to 3 tech stack set-ups to facilitate improvements (where suitable)
Price per service delivery audit: £200
Upgrade options:
Assets Audit Add-on — analysis of unlimited assets connected to the support package we’re auditing
Price per add-on, per package analysis: £150
Want to compare support options?
Compare features of similar packages and get the exact support you need.
Audit - asynchronous support
Base price: £200
Service delivery flowchart
Video walkthrough of analysis & recommendations
Action Plan
Up to 3 tech stack recommendations
Investment options:
£200 per service — up to 3 services
£150 per Assets Add-on — audit all assets for a service, add up to 3
Strategy Session - Audit + call
Base price: £350
Service delivery flowchart
Action Plan
Up to 3 tech stack recommendations
90 min strategy call & recording
Investment options:
£350 for one service
+ £200 per extra service (up to 3 total)
+ £150 per Assets Add-on (up to 3 total)
Strategy Intensive - Strategy Session + 6 weeks done-with-you support
Base price: £900
Service delivery flowchart
Action Plan & collaborative implementation support
Up to 3 tech stack recommendations
Tech research support and platform video walk-through recordings
1 x 90 min kick-off call
2 x 60 min check-in calls
Unlimited DM support
Unlimited Resource & Asset Audits included
Investment options:
Get all the above support features for…
1 service: £900
2 services: £1,250
3 services: £1,600
“Is the Audit right for me?”
Let’s do a quick roll-call and find out!
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Delivering service-based support packages to clients you love. Whether you’re a graphic designer, web developer, social media manager, or something else, I work with a whole range of industries and expertise areas on backend systems, service delivery, and client experience.
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But you’re ready to move out of your start-up phase and give the backend a glow-up so you can stop thinking “ok, what comes next?” when delivering your packages and just focus on getting shit done in less time and with less overthinking.
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But work and clients have been taking priority over wellbeing, and you need it to change! (And without sacrificing income or compromising on quality for clients.)
You need way of increasing time freedom and spending fewer hours stuck at your desk or glued to your phone — and instead spend more time hanging out with the people you love, getting up to mischief IRL, and doing fun stuff that recharges your batteries.
Sounds like you?
“I’ve still got questions…”
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Yes, but I won’t tell you which tools to use, because I don’t like telling anyone they have to do anything!
What you will get is recommendations — tailored to your services and pre-Audit questionnaire.
Where appropriate in my analysis, I’ll share recommendations of up to 3 tech stack set-ups that would enhance and simplify how you work and the experience your clients get.
This will include a breakdown of cost estimates and advice on which subscription levels will best suit your needs.
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Yes! That’s for me to figure out for you!
If you do know what isn’t working, then that’s great too! But you don’t need to come to me with the answers all figured out.
It can be enough to book your audit just knowing “something feels off” or “the way this service works feels clunky but I can’t figure out why”.
I’m here to investigate the vibes for you!
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Absolutely! Whether it’s a service you’ve been offering for donkeys’ years, or a new package you’re dreaming of launching soon but can’t figure out how to make it work the way you want it to, the Audit is for you!
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Nope. Listen, if there’s anything you need to know about me, it’s that I hate the subscription economy.
Seriously, I’ve cancelled my Netflix, Spotify, the works. I personally keep my own business subscriptions pretty lean because keeping my running costs low and income high matters to me. And I know the same goes for almost all of my clients I’ve supported so far.
I’ll ask you all about this in your pre-Audit questionnaire so you can tell me about what you’re spending on tools and subs so far, and what your ideal budget is for your dream set-up.
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Not as part of the Audit — but if you want to upgrade to a Systems Strategy Intensive for done-with-you implementation support, you’ll get a special client discount code for an exclusive price to upgrade your support.
You’ll get 6 weeks of private support, including 3 calls, DM support, and me as part of your team to work on implementing your Action Plan together.
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Not as part of this service — but once you’ve received your Audit, you’ll also get access to special done-for-you implementation offers that aren’t publicly available.
From writing your canned emails, upgrading your forms, or setting up a client management system or client portal, there are multiple ways you can keep working with me after receiving your Audit.
Just because you’re investing in a DIY/DWY hybrid offer (the Audit) now, doesn’t mean you’re tied in to doing it all yourself!
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It’s my goal to make my clients’ Action Plans as accessible and overwhelm-free as possible.
Your Action Plan will be housed in a private Client Portal space where you can filter tasks by category and priority — which I’ll create recommendations for when mapping it all out.
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Nope, just the video recording. If you want a call, then I recommend upgrading to a Systems Strategy Session.
Strategy Sessions = Audit + 90 min call to explore how you want your business to work and make you and your clients feel.
If you decide after receiving your Audit that you’d like a call, that’s fine too! Remember, you’ll be getting access to the exclusive Meandering Mind Family offers after that, and strategy calls are on the menu.
Please note that while I’m really good at getting through a lot in 90 minutes together, there are limits to how much we can discuss in detail in one call. I find that a strategy call is enough time to cover one service from start to finish in great detail, or a couple of services with a more zoomed-out approach. -
Nope, ‘fraid not. Due to the bespoke nature of your Audit, refunds aren’t available.
Although I hope you won’t feel like you need one once you get your Audit and Action Plan.
I put the same level of thought, effort, and care into each and every one of my clients’ support, no matter what they’re paying for it. And I hope you’ll feel my passion for your business and success shining through in your Audit.